Jennifer Marshall-Robertson

Jennifer Marshall-Robertson

Chief Risk Officer

14:25 - 15:00

Building a Stronger Risk Culture Through Communication and Leadership Visibility

  • Translating risk strategy into relatable messaging for all levels
  • Encouraging transparency and challenge within teams
  • Training leaders to model appropriate risk behaviours
  • Tracking cultural change through surveys and qualitative feedback

11:35 - 12:20

PANEL DISCUSSION

Embedding Accountability and Conduct Culture Throughout the Organization

  • Translating tone-from-the-top into measurable outcomes
  • Designing incentive structures that reinforce ethical behaviour
  • Managing conduct risk in a looser regulatory environment
  • Sustaining engagement once remediation fatigue sets in