Diana Tawfik
Head of Resilience, US Consumer Bank, Barclays
Diana Tawfik serves as the Head of Resilience for Barclays US Consumer Bank, where she oversees the Operational Resilience Framework, ensuring alignment with regulatory requirements and industry best practices. With over 15 years of experience in highly regulated sectors such as finance and pharmaceuticals, Diana is widely recognized for her expertise in advancing proactive risk management, cultivating a culture of preparedness, and implementing comprehensive resilience strategies that safeguard business stability and support organizational growth. Her commitment to industry engagement underpins her efforts to achieve operational excellence and maintain business continuity in an ever-changing market and risk environment. Diana earned a bachelor’s degree in communications from Rutgers University and is a dedicated advocate for mentorship. She has developed executive sponsorship programs in collaboration with organizations including Big Brothers Big Sisters, reflecting her passion for nurturing talent and supporting professional development.
PANEL DISCUSSION
Embedding Strategic Risk Practices to Support Decision-Making and Long-Term Resilience
- Integrating strategic and emerging-risk identification into planning
- Aligning business strategy with risk appetite and metrics
- Using board engagement to bridge risk and performance dialogue
- Monitoring reputation and policy risk in dynamic markets
PANEL DISCUSSION
Embedding Accountability and Conduct Culture Throughout the Organization
- Translating tone-from-the-top into measurable outcomes
- Designing incentive structures that reinforce ethical behaviour
- Managing conduct risk in a looser regulatory environment
- Sustaining engagement once remediation fatigue sets in