Carla Boustany
Risk Modeling and Decisioning Solutions Advisor, SAS
Senior Risk and Decisioning Solutions Advisor with 16 years of financial services experience, specializing in risk modeling, decisioning frameworks, and end‑to‑end credit lifecycle optimization.
11:00 - 11:35
EXECUTING GROWTH IN CREDIT
AI-Powered Decisioning from Origination to Customer Management
- Applying AI agents to optimize collections and operationalize customer interactions
- Executing adaptive credit decisions to optimize approvals, pricing, and offers at origination
- Building end-to-end agentic orchestration layers that continuously design, test, and deploy decisioning strategies
- Creating closed-loop systems that learn from outcomes and optimize decisions at scale